Returns

14-Day Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of delivery for a refund or exchange, subject to the conditions below:

Eligibility for Returns

  • Items must be returned within 14 days of the delivery date.

  • Products must be unused, in their original packaging, and in the same condition that you received them.

  • Proof of purchase (order confirmation or receipt) is required for all returns.

Non-Returnable Items

  • Gift cards

  • Perishable goods (if applicable)

  • Custom or personalized items (unless defective or damaged)

Return Process

  1. To start a return, contact us at the.invisicam@gmail.com with your order number and reason for return.

  2. Once approved, we will provide you with return instructions and the return address.

  3. You are responsible for the cost of return shipping unless the item is damaged or incorrect.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, please contact us within 48 hours of delivery, and we will arrange a replacement.